International Operations Assistant
hace 2 días
The Role
We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Derio - Bilbao. As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.
Key Responsibilities
- Front-office activities:
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, and provide information on campervan functionalities and terms and conditions.
- Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify and address maintenance or repair needs.
- Support activities: Support the team in monitoring stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license.
- You enjoy international environments and meeting new cultures.
- You possess excellent customer service skills and a strong problem-solving mindset.
- You are eager to learn and develop relevant skills in guest relations, customer service, and operations.
The Indie Commitment
- All internships are compensated, with the amount depending on location, country, and region.
- Online and on-the-job training to develop relevant skills.
- International opportunities and possibility of integration in Indie Campers after the internship.
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