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Head of Operations

hace 2 meses

Zaragoza, Zaragoza, España Kellydeli A tiempo completo

About the Role

We are seeking a highly skilled and experienced Head of Operations to join our team at Kellydeli. As a key member of our Group Mall Development Department, you will be responsible for leading the operation of our malls across the group, driving business growth and ensuring the success of our concept.

Key Responsibilities

  • Develop and implement business strategies to drive revenue growth and improve operational efficiency
  • Manage relationships with landlords and stakeholders to ensure successful mall operations
  • Collaborate with cross-functional teams to develop and implement innovative concepts and products
  • Conduct market analysis to identify trends and customer preferences
  • Develop and implement lean systems and workflows to optimize productivity and minimize labor costs
  • Coordinate production plans to ensure maximum sales are achieved
  • Operate in a clear and transparent manner, with a strong focus on customer experience

Requirements

  • Fluent in English, Spanish, and any other European language
  • Experience in developing successful food concepts, preferably in malls
  • Previous experience in business development, sales, or operations management
  • Experience in FMCG, with a minimum of 3 years
  • Proven track record of delivering high-quality, sustainable, and commercial concepts
  • Ability to lead multiple projects and prioritize self and the team
  • Strong leadership skills and ability to envision the future of compelling new concepts
  • Excellent analytical and strategic thinking skills
  • Strong attention to detail and ability to communicate effectively

About Kellydeli

Kellydeli is a fast-growing, innovative food company committed to bringing the best of Asia to the world. We are passionate about delivering exceptional customer experiences and creating entrepreneurial and dynamic concepts and workplaces.