Field Service Engineer

hace 4 días

Madrid Centro, Madrid, España Thermo Fisher Scientific A tiempo completo
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Thermo Fisher Scientific Inc. As a leading provider of scientific instruments, we are committed to enabling our customers to make the world a better place.

Key Responsibilities:
  1. Investigate and resolve instrument malfunctions, ensuring timely and effective solutions.
  2. Collaborate with cross-functional teams to diagnose and resolve complex technical issues.
  3. Perform regular maintenance and calibration of instruments to ensure optimal performance.
  4. Deliver exceptional customer service, building strong relationships with clients.
  5. Provide product and service recommendations, as well as guidance on new equipment and services.
  6. Prepare detailed service reports and maintain accurate documentation.
Requirements:
  1. Bachelor's degree in a technical field or related experience.
  2. Minimum of 3 years of experience in field service or a similar role.
  3. Excellent analytical and problem-solving skills.
  4. Strong communication and customer service skills.
  5. Ability to work independently and as part of a team.
  6. Ability to prioritize tasks and manage time effectively.
  7. Valid driver's license and willingness to travel.
  8. Proficiency in English and Spanish.

Thermo Fisher Scientific is an equal opportunity employer and values diversity and inclusion. We offer a dynamic and inclusive work environment where your unique experiences and perspectives are valued.

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