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Desktop Support Specialist
hace 2 meses
Job Summary
Stechad Outsourcing Ltd is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and providing top-notch technical support to our users.
Key Responsibilities
- Software Installation and Maintenance: Install, configure, and maintain software applications to ensure seamless integration with our systems.
- Hardware Management: Install, configure, and maintain computer hardware, including servers, printers, and workstations.
- User Account Management: Set up and manage user accounts, permissions, and passwords to ensure secure access to our systems.
- Network Security: Oversee the security of our network, including the installation of antivirus protection and monitoring for potential threats.
- Technical Support: Provide prompt and professional technical support to users, troubleshooting common issues and resolving complex problems.
Requirements
- Technical Expertise: Proven experience in desktop support, IT infrastructure, and computer systems engineering.
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with users and colleagues.
- Problem-Solving Skills: Strong problem-solving skills to troubleshoot complex technical issues.
What We Offer
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
