Customer Support Specialist
hace 4 semanas
About Sun Chemical Corporation
Sun Chemical Corporation is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. As a subsidiary of the DIC Group, we are committed to promoting and developing sustainable solutions to exceed customer expectations and better the world around us.
Our company has a diverse collection of global customers, and we are looking for a talented individual to join our Customer Service Hub team in Badalona. The successful candidate will be responsible for:
- Closely collaborating with and supporting the customer service team
- Attending meetings with CS and supply chain teams, raising and resolving issues affecting customers or operations
- Monitoring and addressing the Color Materials assignment sheets and managing support functions to facilitate the order fulfillment process for the Color Materials customer service team
- Being the central contact for Customer Master Data Maintenance and problem-solving by identifying root causes and implementing solutions for internal and external customers
- Supporting special projects as needed
Requirements
- Bachelor's degree in business administration or a related field, or equivalent practical experience
- Minimum of 2 years in a Customer Service role or a comparable position
- Advanced proficiency in SAP R3 and MS Excel, including data analysis and reporting capabilities
- Ability to plan, organize, and manage multiple activities
- Very good communication skills in English
Equal Employment Opportunity
Sun Chemical Corporation is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.
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