Digital Workplace Technical Support Specialist
hace 2 semanas
Job Description:
Our client, a leading non-profit organization, is seeking a highly skilled Digital Workplace Technical Support Specialist to join their team in Barcelona. The successful candidate will play a crucial role in maintaining and optimizing the organization's IT infrastructure, ensuring the availability, security, and efficiency of data center resources. Key responsibilities include data center management, cloud services, virtualization, networking, Microsoft domain controller provisioning, and internet service provider management. The ideal candidate will have expertise in handling decentralized environments and solutions deployed across the globe, with a strong focus on IT security-by-design. The Digital Workplace Technical Support Specialist will be involved in the technical evaluation of new core technologies and will take on a technical management role around them. Key responsibilities include:
Main Responsibilities:
1. Data Center Management:
- Monitor and manage data center operations globally.
- Ensure the availability, security, and efficiency of data center resources (including backup system management).
- Implement and maintain best practices for data center infrastructure.2. Cloud Management:
- Manage both private and public IaaS solutions.
- Manage cloud resources efficiently to meet organizational requirements.
- Implement and optimize cloud security measures.3. Virtualization:
- Administer and optimize virtualization systems.
- Ensure the smooth operation of virtualized environments.
- Implement disaster recovery solutions for virtualized systems.4. File Server and File Transfer System:
- Administer and maintain file servers and file transfer systems, either on-prem or cloud.
- Implement access controls and ensure data integrity.
- Troubleshoot and resolve file server-related issues.5. Local Networking:
- Configure and manage local networking components (switching, routing, firewalling).
- Coordinate the technical support requested to external partners providing support or maintenance services to local network solutions.
- Implement and maintain network security measures defined by IT Security team.
- Monitor and optimize network performance, both, wired and wireless.6. Microsoft Domain Controller Provisioning:
- Deploy and manage Microsoft domain controller services when necessary.
- Implement and ensure the provisioning of Active Directory services.
- Ensure seamless integration with other IT systems.7. Internet Service Providers (ISP) Management:Analyse with ISPs the best connectivity design for the different networks and locations.Monitor and optimize network connectivity.Collaborate with ISPs to address connectivity issues.
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