PDM Support Engineer with German Language Expertise

hace 1 mes


Barcelona, Barcelona, España PTC A tiempo completo
About the Role

We are seeking a highly skilled and motivated Technical Support Specialist to join our global team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our customers and partners worldwide.

Key Responsibilities
  • Investigate and resolve technical issues related to PTC's Product Lifecycle Management (PLM) system.
  • Collaborate with support colleagues worldwide to provide world-class technical support to all clients.
  • Work closely with services and account teams to ensure all issues are handled effectively to meet sales and services goals.
Requirements
  • Fluent in English with one of German, Italian, or French.
  • Strong capacity and desire to develop personalized customer service and communication skills.
  • Experience in implementing or supporting Client-Server architecture or multi-tier applications.
  • Demonstrated ability to solve analytical problems while maintaining effective and precise investigation and documentation for issues and customer use cases.
About PTC

PTC is a global leader in the Internet of Things (IoT) and Augmented Reality (AR) technology. Our innovative solutions bring together the physical and digital worlds to reinvent the way companies create, operate, and service products. We value our employees and offer a competitive salary and total compensation package, as well as opportunities to gain an ownership stake in the company and share in its successes.

Why Join PTC?

We are a passionate and committed team driven by innovation and a focus on work-life balance. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?



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