Business Operations Manager

hace 3 días

Madrid Centro, Madrid, España Scope Group A tiempo completo
Job Description

We are seeking a highly skilled and experienced Business Operations Manager to join our team at Scope Group, focusing on reinforcing controls and processes within our organization. As a Business Operations Manager, your primary responsibility will be the design, implementation, and reinforcement of processes to enhance first line controls.

Key Responsibilities
  1. Process Design and Implementation: Develop and implement robust processes and procedures within the first line of business, ensuring alignment with regulatory standards and internal policies.
  2. Control Enhancement: Collaborate with the first line of business to identify control weaknesses and design solutions to strengthen controls effectively, monitoring company KPIs and outsourcing agreements KPIs.
  3. Documentation and Record-Keeping: Create comprehensive documentation for processes, procedures, and control enhancements, maintaining a clear and organized record of changes and updates.
  4. Project Management: Exhibit strong project management skills to drive initiatives related to control enhancement and process optimization, including:
    1. Analyst Rotation Coordination: Oversee the coordination of analyst rotation within the first line of business, ensuring a smooth transition of responsibilities.
    2. Regulatory Disclosure and Reporting: Take the lead in revising all regulatory disclosure and reporting procedures to ensure accuracy, timeliness, and compliance with relevant regulations.
  5. Compliance and Risk Management: Ensure that all first line activities align with regulatory standards, and monitor compliance with internal policies and external regulations.
Requirements and Qualifications
  1. Exceptional project and process management abilities, including a track record of successful completion of projects.
  2. Strong strategic thinking and problem-solving capabilities, with a focus on delivering results.
  3. Independent thinker with strong analytical and problem-solving skills and an eye for detail.
  4. Excellent understanding of the three lines of defense framework.
  5. Accountable and dynamic with the ability to work pro-actively in full autonomy.
  6. Multi-cultural, collaborative, and detail-oriented personality.
  7. Ability to understand broader business issues.
  8. Outstanding interdisciplinary and organizational skills, including attention to detail and multi-tasking skills.
  9. Excellent interpersonal skills.
  10. Strong writing and communication skills.
  11. Ability to present and justify milestones, timelines, and progress of development.
  12. Strong MS Office (Word, Excel, PowerPoint) computer skills; Strong knowledge of dynamic project and workflow tools, e.g., JIRA, Asana, ARIS.
  13. Certification in project or process management is considered a plus, e.g., IPMA, Prince 2, SCRUM.

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