Senior Field Service Engineer

hace 2 semanas


Barcelona, Barcelona, España SkySys A tiempo completo
Job Title: Senior Field Service Engineer

At SkySys, we are seeking a highly skilled Senior Field Service Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support for our End User Computing devices.

Key Responsibilities:

  • Lead on the resolution of incidents, problems, and requests to achieve high standards of customer service.
  • Provide technical support for all End User Computing devices, including laptops, desktops, and mobility devices.
  • Collaborate with the team to deliver optimum operational and business benefits.
  • Stay up-to-date with the latest technologies and tools, including Microsoft Intune, Zoom Meeting Rooms, and Microsoft Office 365 products.

Requirements:

  • 2-5 years of experience providing end-user support for PC desktop and application software.
  • Solid knowledge of Windows 10 and Microsoft Office Suite.
  • Hands-on hardware troubleshooting experience.
  • Ability to read and understand technical manuals and OEM guides.
  • Knowledge of Active Directory, DNS, Proxy servers, and firewalls.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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