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Hospitality Ambassador
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Job Summary
We are seeking a skilled and enthusiastic Hospitality Ambassador to join our team at Accor. As a key member of our restaurant service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service.
Key Responsibilities
- Provide attentive and intuitive service to guests, ensuring their needs are met and exceeded.
- Support the restaurant team in maintaining a clean and organized environment, adhering to safety and HACCP standards.
- Assess guest needs and preferences to provide personalized recommendations and advice.
- Work collaboratively with the team to ensure seamless service delivery and maintain a positive atmosphere.
- Comply with departmental policies, procedures, and service standards.
Requirements
- Fluency in Spanish and English, with Catalan and additional languages highly valued.
- Flexibility to work on rotative shifts and weekends.
- Previous experience in hospitality or a related field is an asset, but not required.
- A passion for delivering exceptional customer experiences and a commitment to teamwork.
About Us
Accor is a global hospitality company that operates a portfolio of brands, including The Hoxton. We are committed to providing a unique and memorable experience for our guests, and we are seeking like-minded individuals to join our team.
