Hospitality Ambassador
hace 1 mes
About the Role
We are seeking a charismatic and attentive Host to provide exceptional service to our guests at The Hoxton, Poblenou. As the first point of contact, you will set the tone for a memorable stay, ensuring every guest feels welcome and valued.
Key Responsibilities
- Provide a warm and personalized welcome to all guests, making them feel at home
- Manage the coming and going of guests, ensuring accurate billing and a seamless experience
- Collaborate with our teams to maintain a busy and vibrant atmosphere, supporting individual and group bookings
- Respond to guest requests, offer recommendations, and provide exceptional customer service
What We're Looking For
We want individuals who embody our values of passion, positivity, and teamwork. If you're a people person with a flair for hospitality, we'd love to hear from you. As a Host, you'll be the face of our hotel, and we're looking for someone who can make a lasting impression.
Requirements
- Fluency in local language and English, with additional languages a plus
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and adapt to changing situations
About Us
The Hoxton is a series of open-house hotels, each located in a unique neighborhood. We're passionate about creating great hospitality experiences and providing a place where guests can feel at home. If you're looking for a dynamic and rewarding role, we'd love to hear from you.
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