Regional Operations Manager
hace 4 semanas
Application Requirements: Resume and Cover Letter are mandatory.
Service Area: Multiple states including MN, ND, SD, MT, WI.
Position: Division Manager
Employment Type: Full-Time/Exempt
Reporting Structure: Reports directly to the Regional Manager.
Key Responsibilities:
- Collaborate with other management personnel to set overarching goals related to sales, production, profitability, quality assurance, and staff development, while monitoring progress to ensure targets are met.
- Formulate divisional budgets and adhere to them effectively.
- Provide insights for equipment or asset acquisitions based on strategic objectives and operational requirements.
- Promote employee adherence to all company policies and procedures.
- Empower division managers with the necessary authority to fulfill their responsibilities and achieve set objectives.
- Foster relationships with relevant local and state agencies, associations, and potential clients to secure work for the division and enhance public relations.
- Stay informed about competitive landscape, regional growth trends, market analyses, and other factors that may influence operations.
- Design and implement Best Practices across all division sectors.
- Oversee budget management, review and authorize sales documentation, and other materials to control expenses and boost revenue within established guidelines.
- Direct personnel management within the division, including recruitment, hiring, disciplinary actions, promotions, terminations, performance goal setting, and evaluations.
- Facilitate cross-training of personnel at all levels to ensure uninterrupted operations in the absence of key staff.
- Conduct regular performance evaluations of direct reports and implement corrective measures as necessary.
- Guide staff development initiatives, fostering a motivating environment and providing effective training.
- Perform routine site inspections to ensure compliance with quality standards.
- Ensure proper setup of contract files, timely and accurate contract reporting, and prevent any unbilled contract activities.
- Address customer complaints promptly to ensure high levels of customer satisfaction.
- Undertake additional duties as assigned.
Qualifications:
- ISA Certification is essential.
- Valid CDL and Medical Card are required.
- Basic understanding of accounting principles and a profit-oriented mindset.
- Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Strong verbal and written communication skills; bilingual candidates are preferred.
- Adept at identifying, developing, and retaining key personnel.
- Exceptional coaching and mentoring skills.
- Self-motivated with a proactive approach.
- Results-driven and action-oriented.
- Sales and growth-focused.
- Outstanding organizational and time management skills.
- Profit-oriented, seeking opportunities to reduce costs and enhance efficiency.
- Effective problem-solving abilities, capable of managing challenges.
- Commitment to high-quality work standards.
- Willingness to travel as required.
Wright Tree Service is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.
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