Business Process Analyst

hace 3 días

Madrid Centro, Madrid, España Manuport Logistics A tiempo completo
About the Role

The Business Process Analyst will serve as the Digital Single Point of Contact (SPOC) for all financial questions from internal employees. This pivotal role involves driving employee success and productivity, supporting employees, leading productivity campaigns, proactively improving work processes, and collaborating with the global Customer Success Team to implement productivity improvements and transformations.

Key Responsibilities
  • Configure, customize, and optimize finance business applications and digital workplace systems to meet business needs.
  • Diagnose and resolve system issues, ensuring minimal disruption to operations.
  • Provide training and support to users, helping them understand how to effectively use the system and leverage its features for their tasks.
  • Maintain and improve the Digital Community & ecosystem.
Requirements
  • Bachelor's or Master's degree in Accounting, Logistics, Information Technology, or a related field.
  • 2+ years of experience as an accountant who is eager to improve business processes and support business applications or experience in customer success or a similar role, preferably within a multinational organization.
  • Strong understanding of digital tools and technologies used to enhance productivity.
  • Excellent interpersonal and communication skills, with the ability to build relationships and collaborate effectively with a diverse range of stakeholders.
  • Proven ability to lead and execute projects, campaigns, and initiatives that drive productivity improvements.
  • Analytical mindset with the ability to measure and report on the effectiveness of productivity initiatives.
About Manuport Logistics

Manuport Logistics is a rapidly growing organization with a dynamic culture that fosters entrepreneurship and development. Our motto, 'BE DIFFERENT – BE MPL', is the foundation from which we face challenges together. We are a leading international logistics company that provides a professional and multinational working environment, opportunities for professional development, and a chance to take part in fun corporate activities. We offer a competitive salary package with additional benefits.

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