Digital Transformation Director
hace 2 días
Digital Transformation Director
Galderma Pharma S.A is seeking a seasoned IT Professional to lead our digital transformation efforts. As a Digital Transformation Director, you will be responsible for overseeing IT strategy and digital product management across CRM, Customer Service, Digital Marketing, Innovation, Website Management, DevOps, and Governance.
Key Responsibilities:- Develop and implement a strategy that aligns with the business desired goals and oversee IT Operations and DevOps practices to ensure efficient product development and deployment.
- Manage the entire lifecycle of digital products, ensuring they meet healthcare and life sciences needs.
- Lead cross-functional teams to deliver products that enhance patient outcomes and optimise operations.
- Define and oversee the IT architecture to ensure robust, scalable, and secure digital platforms environments.
- Manage IT Operations to ensure the reliability, scalability, maintenance and performance of platforms & applications.
- Implement DevOps practices to streamline development, deployment, and continuous improvement.
- Ensure digital solutions comply with regulations, data privacy standards, and governance policies, including compliance and Consent Management.
- Collaborate with security and governance teams to protect data and uphold secure, compliant digital environments.
- Optimise CRM systems for personalised HCP engagement.
- Lead customer service technology initiatives to enhance service and scalability.
- Manage Marketing Automation and Personalisation Platforms (Salesforce), Analytics (Google Analytics & Salesforce) to optimise digital performance and ensure compliance.
- Foster and maintain strong relationships with internal and external stakeholders, business and partners.
- Manage both Capex & Opex Budgets for Digital, Commercial and IT operations initiatives, ensuring resource efficiency.
- Mentor and develop a team of IT managers, fostering innovation and collaboration.
- Bachelor's degree in IT, Computer Science, or related field; advanced degree in health informatics preferred.
- Proficiency in IT Product Management, IT Operations, and DevOps within health and life sciences.
- Expertise in IT Governance, CRM, Salesforce & Veeva preferred.
- Strong leadership and communication skills with a track record in digital transformation.
- Excellent communication, problem-solving, and decision-making skills.
- Strong strategic vision, leadership, analytical and operational excellence skills.
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