Elevator Technical Support Specialist

hace 4 semanas

Sevilla, Sevilla, España Directwerven A tiempo completo
Company Overview

Directwerven is a leading entity in the lift industry, dedicated to providing innovative mobility solutions. With a strong foundation built over decades, we specialize in the manufacturing, design, installation, maintenance, and modernization of elevators and escalators, ensuring efficient movement of people and goods in various environments.

For further insights into our projects and company culture, we encourage you to explore our online presence.

Position Overview

Lift Technical Support Technician

Role Objective

Deliver expert technical assistance to both domestic and international clients, addressing concerns, overseeing commissioning processes, and collaborating with various departments to enhance solutions and mitigate recurring issues.

Key Responsibilities

Upon completion of the training phase, your routine responsibilities will encompass:

  • Providing remote assistance to clients.
  • Conducting on-site visits to diagnose and rectify faults.
  • Overseeing commissioning activities.
  • Delivering product training to clients.
  • Coordinating with other departments to escalate concerns and devise solutions to prevent reoccurrence.

Qualifications: A minimum of two years' experience in technical support via telephone and/or lift assembly and oversight.

Language Proficiency: Fluency in English is required. Knowledge of an additional language such as French, German, Spanish, or Dutch is advantageous.

Additional Skills: Strong problem-solving capabilities, effective communication skills, proactive approach, and a customer-focused mindset.

Core Duties:

Remote Technical Assistance:

  • Address technical inquiries and issues from clients remotely through various communication channels.

On-Site Troubleshooting:

  • Travel to client locations to identify and resolve equipment malfunctions.

Commissioning Oversight:

  • Supervise and guide the commissioning of equipment at client sites.

Client Training:

  • Educate clients on the operation and maintenance of equipment.

Internal Collaboration:

  • Engage with other departments (engineering, production, etc.) to identify recurring issues, propose solutions, and enhance products and services.
Requirements

Experience: At least two years of experience in technical support via telephone and/or lift assembly and supervision.

Language Skills: Proficiency in English is essential. Knowledge of an additional language such as French, German, Spanish, or Dutch is highly regarded.

Other Qualifications: Strong problem-solving skills, effective communication abilities, proactive mindset, and a customer-oriented approach.

Working Conditions

If you resonate with our values of Proximity, Integrity, Safety, Innovation, and Excellence, Directwerven offers a unique opportunity to be part of a multidisciplinary team, fostering a positive and open work environment where individual growth is integral to our collective success.

  • Elevator Support Specialist

    hace 4 semanas

    Sevilla, Sevilla, España Directwerven A tiempo completo

    Company OverviewDirectwerven is a prominent player in the elevator industry, dedicated to delivering innovative mobility solutions. With a strong foundation in manufacturing, design, installation, maintenance, and modernization of elevators and escalators, we are committed to enhancing the movement of people and goods in various environments.For more...

  • Lift Technical Support Specialist

    hace 5 días

    Sevilla, Sevilla, España Directwerven A tiempo completo

    **About Directwerven**Directwerven is a leading company in the lift sector, with a strong focus on innovation and customer satisfaction. Our mission is to provide top-notch lift solutions to our clients, ensuring their safety and comfort.**Job Summary**We are seeking a highly skilled Lift Technical Support Specialist to join our team. As a Lift Technical...

  • Lift Technical Support Specialist

    hace 5 días

    Sevilla, Sevilla, España Directwerven A tiempo completo

    **About Directwerven**Directwerven is a leading company in the lift sector, with a strong focus on innovation and customer satisfaction. Our mission is to provide top-notch lift solutions to our clients, ensuring their safety and comfort.**Job Summary**We are seeking a highly skilled Lift Technical Support Specialist to join our team. As a Lift Technical...

  • Elevator Support Specialist

    hace 4 semanas

    Sevilla, Sevilla, España Directwerven A tiempo completo

    Company OverviewDirectwerven is a key player in the mobility solutions sector, dedicated to delivering innovative and efficient systems for vertical transportation. With a commitment to excellence, we focus on the design, production, installation, and maintenance of lifts and escalators, ensuring seamless movement for people and goods in various...

  • Advanced Technical Support Specialist

    hace 3 días

    Sevilla, Sevilla, España Fortinet A tiempo completo

    Job Summary:Fortinet is seeking a highly skilled Advanced Technical Support Specialist to join our EMEA technical support team. As a key member of our team, you will be responsible for delivering exceptional technical support to high-profile customers within the EMEA region.Key Responsibilities:Advanced troubleshooting and problem-solving on a wide range of...

  • Advanced Technical Support Specialist

    hace 4 días

    Sevilla, Sevilla, España Fortinet A tiempo completo

    Job Summary:Fortinet is seeking a highly skilled Advanced Technical Support Specialist to join our EMEA technical support team. As a key member of our team, you will be responsible for delivering exceptional technical support to high-profile customers within the EMEA region.Key Responsibilities:Advanced troubleshooting and problem-solving on a wide range of...

  • Technical Solutions Specialist

    hace 3 días

    Sevilla, Sevilla, España Appian Corporation A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Technical Solutions Specialist to join our team at Appian Corporation. As a Technical Solutions Specialist, you will play a critical role in delivering exceptional technical support to our customers and stakeholders.Key ResponsibilitiesProvide technical expertise and support to customers and...

  • Technical Solutions Specialist

    hace 3 días

    Sevilla, Sevilla, España Appian Corporation A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Technical Solutions Specialist to join our team at Appian Corporation. As a Technical Solutions Specialist, you will play a critical role in delivering exceptional technical support to our customers and stakeholders.Key ResponsibilitiesProvide technical expertise and support to customers and...

  • Lift Technical Support Specialist

    hace 7 días

    Sevilla, Sevilla, España Directwerven A tiempo completo

    About the RoleWe are seeking a highly skilled Lift Technical Support Technician to join our team at Directwerven. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimize...

  • Lift Technical Support Specialist

    hace 7 días

    Sevilla, Sevilla, España Directwerven A tiempo completo

    About the RoleWe are seeking a highly skilled Lift Technical Support Technician to join our team at Directwerven. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimize...

  • Lift Technical Support Specialist

    hace 1 día

    Sevilla, Sevilla, España Directwerven A tiempo completo

    Job SummaryDirectwerven is seeking a skilled Lift Technical Support Technician to join our team. As a key member of our technical support team, you will provide expert technical support to our customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimize solutions and prevent recurring problems.Main...

  • Lift Technical Support Specialist

    hace 1 día

    Sevilla, Sevilla, España Directwerven A tiempo completo

    Job SummaryDirectwerven is seeking a skilled Lift Technical Support Technician to join our team. As a key member of our technical support team, you will provide expert technical support to our customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimize solutions and prevent recurring problems.Main...

  • Lift Technical Support Specialist

    hace 7 días

    Sevilla, Sevilla, España Mp Lifts - Ascensores A tiempo completo

    Job SummaryMp Lifts - Ascensores is seeking a skilled Lift Technical Support Technician to join our team. As a key member of our technical support team, you will provide expert technical support to our customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimize solutions and prevent recurring...

  • Lift Technical Support Specialist

    hace 7 días

    Sevilla, Sevilla, España Mp Lifts - Ascensores A tiempo completo

    Job SummaryMp Lifts - Ascensores is seeking a skilled Lift Technical Support Technician to join our team. As a key member of our technical support team, you will provide expert technical support to our customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimize solutions and prevent recurring...

  • Technical Solutions Specialist

    hace 1 día

    Sevilla, Sevilla, España Appian Corporation A tiempo completo

    About the Role:Appian Corporation is seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for providing technical support and guidance to our customers and internal teams.Key Responsibilities:Provide technical support and guidance to customers and internal teams on the Appian...

  • Technical Solutions Specialist

    hace 1 día

    Sevilla, Sevilla, España Appian Corporation A tiempo completo

    About the Role:Appian Corporation is seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for providing technical support and guidance to our customers and internal teams.Key Responsibilities:Provide technical support and guidance to customers and internal teams on the Appian...

  • Lift Technical Support Specialist

    hace 7 días

    Sevilla, Sevilla, España Mp Lifts - Ascensores A tiempo completo

    About the RoleAt Mp Lifts - Ascensores, we are seeking a highly skilled Lift Technical Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, resolving issues, conducting commissioning and training, and collaborating with other departments to...

  • Lift Technical Support Specialist

    hace 7 días

    Sevilla, Sevilla, España Mp Lifts - Ascensores A tiempo completo

    About the RoleAt Mp Lifts - Ascensores, we are seeking a highly skilled Lift Technical Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, resolving issues, conducting commissioning and training, and collaborating with other departments to...

  • Lift Technical Support Specialist

    hace 3 días

    Sevilla, Sevilla, España Directwerven A tiempo completo

    About DirectwervenDirectwerven is a leading company in the lift sector, providing innovative mobility solutions to customers worldwide.Our MissionWe strive to deliver exceptional technical support to our customers, ensuring their lifts and escalators operate efficiently and safely.Job SummaryWe are seeking a skilled Lift Technical Support Technician to join...

  • Lift Technical Support Specialist

    hace 3 días

    Sevilla, Sevilla, España Directwerven A tiempo completo

    About DirectwervenDirectwerven is a leading company in the lift sector, providing innovative mobility solutions to customers worldwide.Our MissionWe strive to deliver exceptional technical support to our customers, ensuring their lifts and escalators operate efficiently and safely.Job SummaryWe are seeking a skilled Lift Technical Support Technician to join...