Field Service Specialist

hace 1 día

Barcelona, Barcelona, España Werfen A tiempo completo
About the Position

We are a leading company in the Instrumentation for Science and Technology, and we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing field service support in your assigned area and serving as the primary contact person with manufacturers' specialists for technical issues.

Key Responsibilities
  • Perform preventative maintenance, repair, and/or installation of instruments at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts.
  • Provide operational training to clients after installation.
  • Diagnose system failures and implement the best solution.
  • Coordinate with specialists to solve complex service calls in the most efficient way.
  • Inform clients about new products and contribute to developing service agreements.
Requirements
  • Flexible, structured, and a team player, capable of working autonomously.
  • Professional qualification or a bachelor's degree in science areas (electronics, mechanical engineering, physics, biomedical engineering).
  • Knowledge of electricity, electronics, and/or IT.
  • Minimum 2 to 3 years of experience in service.
  • Excellent interpersonal, communication, and customer service skills.
  • Fluent in Spanish and English.
  • Availability to travel across Spain (30% of their time).

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