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Hospitality Ambassador
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About the Role
We are seeking a highly skilled and experienced Hospitality Ambassador to join our team at AccorHotel. As a key member of our Food and Beverage operations, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service excellence.
Key Responsibilities
- Support the Team
- Collaborate with the Food and Beverage team to ensure seamless service delivery.
- Contribute to a positive and inclusive team culture.
- Customer Experience
- Provide exceptional service to guests, ensuring their needs are met and exceeded.
- Anticipate and respond to guest requests and concerns.
- Food and Beverage Operations
- Assist with food and beverage preparation and service.
- Manage inventory and maintain a clean and organized working environment.
- Communication and Teamwork
- Communicate effectively with guests, colleagues, and management.
- Work collaboratively with the restaurant and kitchen teams to ensure seamless service delivery.
- Quality and Safety
- Maintain high standards of quality and safety in all aspects of food and beverage service.
- Comply with health and safety regulations and procedures.
- Professional Development
- Participate in ongoing training and development to enhance skills and knowledge.
- Seek feedback and coaching to improve performance.
Requirements
- Experience
- Minimum 2 years of experience in hospitality, preferably in food and beverage service.
- Education and Training
- Some college education or advanced training in food and beverage management is an asset.
- Skills and Qualities
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- High level of attention to detail and commitment to quality.
- Fluency in English and Spanish.
What We Offer
- Competitive Compensation and Benefits
- A competitive salary and benefits package.
- Opportunities for Growth and Development
- Ongoing training and development opportunities to enhance skills and knowledge.
- A Dynamic and Supportive Work Environment
- A positive and inclusive team culture.