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About Us
At CPM International, we operate in over 30 countries, providing tailored multilingual support to meet the diverse needs of our clients. Our focus is on delivering exceptional customer service, sales, and technical support solutions globally.
We celebrate diversity and welcome individuals from all backgrounds, fostering an inclusive environment that empowers you to be your authentic self at work. Join us to contribute to a dynamic and innovative culture.
Your Role
Delivering an exceptional customer experience in every interaction.Managing inquiries via telephone, email, and social media, ensuring timely and professional responses to all customer and client needs.Addressing questions related to various brands and products across multiple industries.Continuously enhancing brand and product knowledge to provide the highest quality information to our customers.Embodying our company values and serving as a brand ambassador.Qualifications
What You Bring to the Team
Fluency in a Nordic language with excellent grammar and spelling.Strong command of English, both written and spoken.A genuine enthusiasm for delivering outstanding customer service.Prior experience in a customer-facing role or call center is advantageous.Flexibility, adaptability, and the ability to manage multiple tasks effectively.Confidence and a friendly telephone demeanor.Ability to handle sensitive calls with empathy.Strong administrative skills and attention to detail.A professional attitude and proactive problem-solving approach.A collaborative spirit and a positive, can-do mindset.What We Offer
Contract: Temporary with a probation period.Flexible working hours: Full or part-time options available.Competitive salary.Paid holidays and additional time off.Hybrid work model.Comprehensive training provided.Additional Benefits
Engaging employee activities and programs.Ongoing training and development opportunities in a high-growth environment.Employee Assistance Program for confidential support.Exclusive perks and rewards through our Employee Benefits Club.Option for discounted private health insurance.Referral program with bonuses for bringing in new talent.Access to specialized training and courses on LinkedIn.