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Digital Partnership Manager
hace 1 mes
The Partner Success Manager plays a pivotal role in fostering and sustaining mutually beneficial relationships with our partners. This position demands a unique blend of technical expertise and strategic insight to ensure the ongoing success and growth of these partnerships.
Key Responsibilities:- Coordinate with Sales and Onboarding teams to ensure seamless adoption of our solutions in partner customers.
- Develop and execute tailored onboarding plans to meet the needs of each partner and use case.
- Build and maintain strong, long-lasting relationships with partners.
- Act as the primary point of contact for partners post-sales, addressing any questions or concerns.
- Facilitate open communication with all partner teams and departments.
- Provide visibility into partner requests and track ad-hoc software developments.
- Offer technical guidance and support to partners.
- Organize training sessions and workshops to enhance partner knowledge.
- Analyze partner feedback and suggest product improvements.
- Drive performance metrics to assess partner satisfaction and revenue growth.
- Identify opportunities for up-sell and cross-sell initiatives.
- Collaborate in the development of strategic go-to-market plans with partners.
- Proven experience in partner management and customer success roles.
- Technical acumen with an understanding of SaaS platforms.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple stakeholders and priorities.
- Proactive problem-solver with a customer-focused mindset.
- Ability to work independently and as part of a team.
- Ability to analyze data and provide insights that drive business decisions.
- Flexible remote work options.
- Flexible working hours.
- Fridays off in July and August to enjoy the summer.
- Comprehensive health insurance for employees and discounted rates for children.
- Flexibility in compensation plans using Coverflex.
- Language classes offered in English or French.
- Access to specialized technical training platforms.
- Celebrate your birthday with a day off.
Be part of Signaturit Group's journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world. For more information, explore our website and discover how you can contribute to our mission.
