Risk Operations Manager, Account Health Support Specialist
hace 4 días
Job Summary
Amazon Spain Services, S.L.U. is seeking a highly skilled Risk Operations Manager to join our Account Health Support team. As a Risk Operations Manager, you will be responsible for driving efficiencies and creating a high-performance culture that motivates AHS Risk Specialists to demonstrate levels of ownership, accountability, and seller advocacy.
Key Responsibilities
- Provide coaching, guidance, and mentorship to drive achievement of individual and team performance goals
- Work across teams and Operations organization at country, regional, and/or cross-regional level to drive improvements and enablers to implement solutions specialist engagement, seller experience, AHS process workflow, and performance metrics
- Support risk assessments, escalation, and mitigation strategies
- Identify opportunities to improve our processes and controls to mitigate risk and improve financial and operational performance
Requirements
- Business proficient fluency in both written and verbal English and German, French, Italian, or Spanish languages
- Previous experience in direct people management possessing essential leadership traits
- Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment
- Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders
- Demonstrates ability to analyze data, using the data to drive decision making and problem solving
- Fosters a positive team environment and collaboration within the site and globally
- Easily approachable and cooperative; a team player that easily gains the trust and support of specialists and peers
- Strong prioritization and time management skills, with a high degree of flexibility
- Ability to embrace constant change with flexibility, good grace, and a bias for action
- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
- Demonstrates effective communication, composure, and professional attitude maintaining the highest standards of work ethics
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Barcelona, Barcelona, España Amazon A tiempo completoJob Title: Risk Operations Manager, Account Health SupportAbout the Role:We are seeking a highly skilled Risk Operations Manager to join our Account Health Support team at Amazon. As a Risk Operations Manager, you will be responsible for providing world-class support to our business partners, predicting their needs, and creating innovative solutions to help...
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Barcelona, Barcelona, España Amazon A tiempo completoJob Title: Risk Operations Manager, Account Health SupportAbout the Role:We are seeking a highly skilled Risk Operations Manager to join our Account Health Support team at Amazon. As a Risk Operations Manager, you will be responsible for providing world-class support to our business partners, predicting their needs, and creating innovative solutions to help...
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