TAS Technician Wanted for Growing Telecommunications Company
hace 2 semanas
XTA is a telecommunications operator in the Penedès / Garraf area that offers its own radio and fiber optic services at both residential and professional level. We are a dynamic and expanding company with a very good work environment.
Job DescriptionWe are seeking a skilled TAS technician to join our technical support department. The ideal candidate will be responsible for:
- Resolving incidents on Internet and landline services
- Receiving and making incoming calls for technical service
- Performing basic checks on access to the service (antenna access, check wiring, response at 1.10,...)
- Logging incidents in management software
- Scheduling / planning repairs with Wifi and FO technician
- Configuring routers
- Registering RMA's
- Closing parts of work of field technicians
Requirements
- Basic computer skills
- Experience in customer service
What We Offer
- Full-time employment
How to Apply
Please submit your application by filling out the form below.
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