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Job Summary

Xarxes de Telecomunicacions Alternatives (XTA) is a telecommunications operator in the field of telecommunications, offering radio and fiber optic services to residential and professional clients. We are seeking a skilled Tas Technician to join our technical support department.

Key Responsibilities

  • Resolve incidents related to internet and landline services.
  • Handle incoming calls for technical support.
  • Perform basic checks on access to services, including antenna access and wiring checks.
  • Log incidents in management software.
  • Schedule and plan repairs with WiFi and FO technicians.
  • Configure routers.
  • Register RMA's.
  • Closure of work parts of field technicians.

Requirements

  • Basic computer skills.
  • Experience in customer service.

About XTA

XTA is an expanding company with a young and dynamic team, offering a good work environment. If you are interested in working with us, please submit your application.