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Beauty Ambassador
hace 2 meses
Puig Deutschland is a leading player in the global fashion and beauty industry, with a diverse portfolio of luxury brands across fashion, fragrance, makeup, skincare, and wellness. As a family-owned company with a long-term commitment to our brands and stakeholders, we are seeking a highly skilled and experienced individual to join our team as a Brand Ambassador.
Key Responsibilities- Deliver Exceptional Customer Experience: Ensure a unique and unforgettable shopping experience for customers, achieving established sales objectives and monitoring key performance indicators.
- Promote Cross-Selling and Upselling: Strive to exceed sales targets by promoting cross-selling and upselling, ensuring the highest quality of sales and customer experience.
- Product Knowledge and Expertise: Develop and maintain in-depth knowledge of all products in the assigned range, staying up-to-date with the latest trends and developments.
- Brand Storytelling and Advocacy: Narrate the stories and values of each of our brands, staying informed about industry trends and competitor activity.
- Customer Loyalty and Retention: Collect customer information and build long-term relationships through effective communication and personalized service.
- Team Collaboration and Communication: Participate in regular store meetings, contribute to implementing a winning action plan, and work collaboratively with team members to achieve sales objectives.
- Event Management and Execution: Manage all special events, including product launches, customer events, and in-store promotions, ensuring seamless execution and maximum impact.
- Visual Merchandising and Store Standards: Maintain the highest standards of visual merchandising and store presentation, ensuring the point of sale reflects the excellence of our brands.
- Inventory Management and Stock Control: Proactively participate in the product category stock process, maximizing sales and minimizing stock discrepancies.
- Service Excellence and Teamwork: Contribute to a collaborative environment, demonstrating service excellence, proactivity, and a customer-centric approach in all interactions.
- Passion for Fragrance, Makeup, or Luxury Brands: You are passionate about and/or have significant experience in selling fragrance, makeup, or luxury/niche brands.
- Makeup Specialist Experience: You have experience as a makeup specialist, with a strong understanding of product knowledge and application techniques.
- Customer-Centric Approach: You have a customer-centric approach, enjoying establishing long-term relationships with clients and delivering exceptional customer service.
- Excellent Interpersonal and Listening Skills: You possess excellent interpersonal and listening skills, with the ability to build strong relationships with customers and colleagues.
- Team Player and Ambitious Individual: You are an open, ambitious, dynamic, and proactive individual, with a strong desire to succeed in a fast-paced and competitive environment.
