German Speaking Customer Support Specialist

hace 2 semanas


Las Palmas de Gran Canaria, Las Palmas, España GRUPO CRIT A tiempo completo
Customer Support Role

We are seeking a skilled Customer Support Agent to join our team at GRUPO CRIT. As a German Speaking Customer Support Agent, you will be responsible for providing technical support to our clients via telephone, email, and web.

Key Responsibilities:

  1. Identify and prioritize customer problems and complaints.
  2. Analyze customer problems and formulate plans of resolution.
  3. Work with departmental staff to promote and maintain strong customer service values.

Requirements:

  • Fluent German language skills.
  • Basic PC skills.
  • Good communication skills.

Working Conditions:

Availability to work in shifts: 40 hours per week from Monday to Sunday (working 5 days).



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