Customer Service Representative
hace 4 semanas
U Trust Insurance Agency LLC is a leading provider of trucking insurance solutions, serving clients across 27 states. Our commitment to excellence and customer satisfaction has earned us a reputation for delivering top-notch insurance services and exceptional support.
Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively.
Responsibilities- Respond promptly to client inquiries and requests via phone or email.
- Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.
- Issue certificates of insurance and verify coverage as needed.
- Provide accurate information regarding insurance products, coverage options, and policy details.
- Assist clients with policy renewals, updates, and changes.
- Process insurance applications, claims, and payments efficiently and accurately.
- Investigate and resolve customer complaints and concerns with empathy and professionalism.
- Handle administrative tasks and documentation related to customer interactions.
- High school diploma or equivalent (Bachelor's degree preferred).
- Proven customer service experience in a similar role (insurance industry experience is a plus).
- Excellent communication skills, both verbal and written.
- Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.
- Strong problem-solving abilities and attention to detail.
- Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using computer systems and software for data entry and customer interactions.
- Friendly, positive, and professional demeanor.
We believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
Benefits- Competitive salary commensurate with experience.
- Paid time off and holidays.
- Ongoing training and career development opportunities.
The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
How to ApplyIf you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience for the above-mentioned position.
-
Customer Service Representative
hace 1 mes
Madrid, Madrid, España Teleperformance A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their queries, and resolving any issues they may have.Key...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Teleperformance A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their queries, and resolving any issues they may have.Key...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España DailyStaffWorks A tiempo completoCustomer Service RepresentativeAt DailyStaffWorks, we are seeking a highly skilled Customer Service Representative to join our international team. As a Customer Service Representative, you will be the primary point of contact for Spanish-speaking customers who require technical support for various products.Key Responsibilities:Answer customer inquiries via...
-
Customer Service Representative
hace 1 mes
Madrid, Madrid, España Recruit4Work Sl A tiempo completoCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key...
-
Customer Service Representative
hace 1 mes
Madrid, Madrid, España Recruit4Work Sl A tiempo completoCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key...
-
Customer Service Representative
hace 1 mes
Madrid, Madrid, España Webhelp Spain A tiempo completoJob Title: Customer Service RepresentativeAre you passionate about sales and customer service? Do you enjoy working in a dynamic and fast-paced environment? We are looking for a Customer Service Representative to join our team at Webhelp Spain.About the JobWe offer a unique opportunity to work with a global company that values customer experience and...
-
Customer Service Representative
hace 1 mes
Madrid, Madrid, España Webhelp Spain A tiempo completoJob Title: Customer Service RepresentativeAre you passionate about sales and customer service? Do you enjoy working in a dynamic and fast-paced environment? We are looking for a Customer Service Representative to join our team at Webhelp Spain.About the JobWe offer a unique opportunity to work with a global company that values customer experience and...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Viking A tiempo completoJob Title: Customer Service RepresentativeWe're seeking a highly skilled Customer Service Representative to join our team at Viking. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, handling incoming calls, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Recruit4Work Sl A tiempo completoCustomer Service RepresentativeAt Recruit4Work Sl, we are seeking a highly skilled Customer Service Representative to join our team in Casablanca, Morocco. As a Customer Service Representative, you will be responsible for handling inbound customer calls, actively listening to customers, and providing quick, effective solutions to their needs.Key...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Nutreco A tiempo completoJob Description:The Customer Service Representative plays a crucial role in ensuring customer satisfaction and commercial targets are met. This involves handling advisory and commercial customer requests, both reactively and proactively, in line with relevant guidelines.Key responsibilities include:Accepting and processing incoming ordersAnswering questions...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Nutreco A tiempo completoJob Description:The Customer Service Representative plays a crucial role in ensuring customer satisfaction and commercial targets are met. This involves handling advisory and commercial customer requests, both reactively and proactively, in line with relevant guidelines.Key responsibilities include:Accepting and processing incoming ordersAnswering questions...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Acciona S.A A tiempo completoJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our support team. As a customer service representative, you will be responsible for providing excellent service to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.Key Responsibilities:-...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction. You will also be responsible for customer...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Recruit4Work Sl A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work Sl. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and performing administrative tasks.Key responsibilities include:Handling customer inquiries and...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Title: Customer Service RepresentativeAbout the Role:Msx International Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have.Key...
-
Customer Service Representative
hace 2 meses
Madrid, Madrid, España IPAC Bachelor Factory A tiempo completoJob DescriptionWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at IPAC Bachelor Factory. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues related to insurance claims.Key Responsibilities:Respond to customer inquiries via phone and emailResolve...
-
Customer Service Representative
hace 2 meses
Madrid, Madrid, España IPAC Bachelor Factory A tiempo completoJob DescriptionWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at IPAC Bachelor Factory. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues related to insurance claims.Key Responsibilities:Respond to customer inquiries via phone and emailResolve...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Viking Assistance Group A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Viking Assistance Group.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in English.As a Customer Service Representative, you will be responsible for receiving and responding to phone inquiries from customers who require...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Recruitas A tiempo completoCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.About the RoleThis is a...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Recruitas A tiempo completoCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.About the RoleThis is a...
