Customer Service Representative German

hace 2 semanas

Madrid, Madrid, España Brambles A tiempo completo

CHEP is a global leader in the supply chain and logistics industry, with a presence in over 55 countries and a team of 11,000 employees. Our innovative and sustainable business model has earned us the trust of the world's biggest brands, who rely on us to transport their goods efficiently, safely, and with minimal environmental impact.

What We Offer

As a Customer Care Specialist German, you will be part of our European CS team, supporting customers in the German and French markets. Your primary mission will be to ensure that customers feel guided and supported throughout their interactions with CHEP. You will be responsible for delivering an exceptional customer experience by monitoring and addressing customer inquiries and service requests throughout the customer journey.

Key Responsibilities

  • Provide excellent customer service in German and French (or German + other European languages)
  • Monitor and address customer inquiries and service requests
  • Deliver an exceptional customer experience
  • Collaborate with internal teams to resolve customer issues

Requirements

  • Excellent communication skills in German and French (or German + other European languages)
  • 3-5 years of experience in customer service or a related field
  • Hybrid remote work arrangement

We Are an Equal Opportunity Employer

CHEP is committed to developing a diverse workforce where everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential. We do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.

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