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E-Shop Manager and Social Media Associate

hace 2 meses

Palma, Baleares, España Folklorious A tiempo completo

**Job Summary:**

We are seeking a highly skilled and detail-oriented Part-Time E-Shop Manager and Social Media Associate to join our team at Folklorious. As a key member of our online shop management team, you will be responsible for overseeing the day-to-day operations of our e-commerce platform, ensuring a seamless user experience, and optimizing our brand presence on various social media platforms.

**Key Responsibilities:**

  • Online Shop Management:
    • Oversee the day-to-day operations of the online platform, ensuring it is user-friendly and functional.
    • Process and fulfill customer orders in a timely and accurate manner.
    • Assist in managing customer inquiries and concerns related to online purchases.
  • Visual Merchandising:
    • Update and maintain product listings on the online shop platform.
    • Curate and manage product displays to maximize visual appeal and sales.
    • Create visually engaging banners and promotional content.
    • Implement strategies to highlight featured products and promotions effectively.
  • User Experience Optimization:
    • Conduct regular reviews of the website's user experience and recommend improvements.
    • Analyze customer behavior and feedback to enhance the overall shopping journey.
    • Implement A/B testing to optimize layout, navigation, and product placement.
  • Product Presentation:
    • Ensure accurate and attractive product listings with high-quality images and compelling descriptions.
    • Showcase new arrivals and seasonal collections prominently.
    • Monitor and maintain inventory levels to prevent discrepancies.
  • Social Media Co-Management:
    • Create visually appealing content, including product images, graphics, and short videos for social media.
    • Assist in developing and executing engaging social media content to promote our brand and products.
    • Monitor and respond to comments, messages, and mentions on social media platforms.
    • Stay updated on industry trends and incorporate them into our social media strategy.

**Requirements and Qualifications:**

  • Previous experience in online shop management and social media for a fashion brand is preferred.
  • Strong understanding of e-commerce platforms and social media channels (Instagram, TikTok, Facebook, Pinterest, etc.).
  • Strong understanding of e-commerce platforms, content management systems, and front-end technologies.
  • Excellent written and verbal communication skills.
  • Proficient in graphic design tools and basic photo editing.
  • Knowledge of fashion trends and the ability to curate content accordingly.
  • Detail-oriented with strong organizational skills.
  • Familiarity with SEO best practices is a plus.