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Hotel Operations Specialist

hace 1 mes


Madrid, Madrid, España Kenes Group A tiempo completo
Hotel Operations Specialist

We are seeking a highly skilled Hotel Operations Specialist to join our team at Kenes Group. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients, managing hotel reservations, and communicating effectively with external suppliers.

Key Responsibilities:
  • Provide top-notch customer support to all Kenes Group clients
  • Manage hotel reservations, payments, billing, and invoicing
  • Update Kenes Group allotment systems with accurate data
  • Communicate efficiently with external suppliers, negotiate rates, and deadlines
  • Collaborate with internal departments and project teams, as well as external partners
  • Meet and exceed hotel operations targets
Requirements:
  • Bachelor's degree (an advantage)
  • Minimum two years of experience in hotels, tourism, travel, or events
  • Knowledge of rates and industry concepts (an advantage)
  • Extensive experience in a global work environment
  • Fluent English, verbal and written communication, and other European languages (an advantage)
  • Proficiency in Microsoft Office and ERP systems

If you are a motivated and detail-oriented individual with a passion for hotel operations, we encourage you to apply for this exciting opportunity.