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Hotel Operations Specialist
hace 1 mes
We are seeking a highly skilled Hotel Operations Specialist to join our team at Kenes Group. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients, managing hotel reservations, and communicating effectively with external suppliers.
Key Responsibilities:- Provide top-notch customer support to all Kenes Group clients
- Manage hotel reservations, payments, billing, and invoicing
- Update Kenes Group allotment systems with accurate data
- Communicate efficiently with external suppliers, negotiate rates, and deadlines
- Collaborate with internal departments and project teams, as well as external partners
- Meet and exceed hotel operations targets
- Bachelor's degree (an advantage)
- Minimum two years of experience in hotels, tourism, travel, or events
- Knowledge of rates and industry concepts (an advantage)
- Extensive experience in a global work environment
- Fluent English, verbal and written communication, and other European languages (an advantage)
- Proficiency in Microsoft Office and ERP systems
If you are a motivated and detail-oriented individual with a passion for hotel operations, we encourage you to apply for this exciting opportunity.