Service Desk Specialist with Norwegian Language Skills

hace 5 días


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Serem A tiempo completo

About the Role

We are seeking a highly skilled Service Desk Specialist to join our team at Serem, a leading Spanish company in technology services and talent attraction. As a Service Desk Specialist, you will be responsible for providing technical support and IT solutions to Norwegian-speaking users facing computer-related issues.

Key Responsibilities

  • Provide high-level technical support to Norwegian-speaking users via phone, email, or chat
  • Resolve complex technical issues related to computer hardware, software, and networking
  • Collaborate with internal teams to identify and resolve technical issues
  • Develop and maintain knowledge of technical products and services
  • Meet or exceed service level agreements (SLAs) for technical support

Requirements

  • High level of Norwegian proficiency
  • Fluency in English
  • Flexibility in working hours
  • Willingness to develop in a professional and multilingual environment

What We Offer

  • Full-time position with a competitive salary
  • Paid training and professional development opportunities
  • Opportunities for growth in an internationally-reaching company
  • A dynamic and multicultural work environment

About Serem

Serem is a leading Spanish company in technology services and talent attraction, present in the market since 1995. We have over 600 employees working on both national and international IT projects. We are committed to providing high-quality services and solutions to our clients, and we are looking for talented individuals to join our team.



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