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hace 2 meses
We are seeking a highly skilled German Language Expert to join our team at Importante Empresa. As a Live Expert, you will play a crucial role in conducting product demonstrations, boosting sales, and delivering exceptional customer service.
Key Responsibilities- Conduct product demonstrations via video calls to showcase our products and services.
- Boost sales and market share through interactions with customers, providing them with expert product knowledge and guidance.
- Improve conversion rates from queries to purchases by delivering confident and efficient responses to inquiries.
- Deliver excellent customer service, maintaining a high level of professionalism and expertise.
- Stay updated with training and product knowledge to provide the best possible service to our customers.
- Engage in video presentations, scriptwriting, and translations to support our marketing efforts.
- Provide support to the call center and assist with other tasks, including potential out-of-hours work.
- Native or fluent in German, both oral and written.
- Fluent in English (at least B2 level).
- Previous experience in customer service or sales roles.
- Academic degree will be considered as an advantage.
- Excellent communication skills, with the ability to emphasize and persuade.
- Comfortable communicating using various channels, primarily telephone.
- Computer literate with sound knowledge of Microsoft Office package.
- Energetic and motivated self-starter, capable of achieving targets set.
- Resourceful and stress-resilient personality that can adapt and remain calm in all situations.
- Ability to meet tight deadlines with minimum supervision and in a timely manner.
- Ability to work independently, while being a team player at the same time.
- Strong sales and customer-oriented mindset.
- Full-time contract, 39 hours/week: Monday to Friday 9:00-18:00.
- Full paid training about the company and the project you will be working on.
- Excellent remuneration package based on experience, skills, and performance.
- Be part of a dynamic and creative team with a positive and friendly atmosphere.
- Guidance and tools to reach your full potential.
- Career development program and specialized courses.
- Private medical insurance.
- Discounts through company's partner's scheme.
