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Global Marketing Operations Manager
hace 2 meses
Global Marketing Operations and Technology Manager
Company: Qliktech
Job Type: Full-time
Location: Barcelona, Catalonia
About the Role
Qlik is a leading provider of business intelligence and data analytics solutions. As a Global Marketing Operations and Technology Manager, you will play a key role in the company's marketing operations and technology strategy.
Key Responsibilities
- Vendor Relationship Management
Manage vendor relationships to ensure regular business reviews and product roadmap updates. - Integration Management
Manage the integration of On24 and other event platforms with other technologies to enhance efficiency and provide comprehensive insights. - Stakeholder Engagement
Engage with stakeholders to identify areas of optimization and drive adoption of webinar/event tools. - User Management
Set up and manage users, user permissions, and roles across technologies. - Process Documentation
Own and maintain best practice process documentation and other resources for enablement and adoption. - Goal Setting
Collaborate with stakeholders to define webinar/event goals and objectives. - Metrics and Insights
Develop and communicate usage and performance metrics to stakeholders. - Webinar/Event Support
Support the build of webinars/events on On24 and other relevant event platforms. - Troubleshooting
Troubleshoot issues during the planning or live phases of webinars/events.
Requirements
- Project Management
Excellent project management and organizational skills. - Analytical Skills
Ability to demonstrate analytical and problem-solving skills. - Independence
Proven ability to prioritize, work independently within a fast-paced environment. - Communication
Excellent verbal, written, and communication skills. - Attention to Detail
Strong attention to detail. - Training and Documentation
Experience training users on usage of technologies and generating documentation for process flows. - Cross-Functional Collaboration
Ability to work cross-functionally between teams (IT, marketing, sales, marketing operations). - Webinar/Event Experience
Proven experience managing webinars and other event platforms. - Platform Knowledge
Strong knowledge of webinar/event platforms (On24 and similar). - CRM and Marketing Automation
Strong knowledge of CRM (Salesforce.Com preferred) and marketing automation (Marketo preferred). - Lead Management
Good working knowledge of lead management, inbound, and outbound processes.
