Transportation Systems Analyst

hace 4 días

Barcelona, Barcelona, España Amazon A tiempo completo
Job Title: Transportation Systems Analyst

We are seeking a skilled Transportation Systems Analyst to join our team at Amazon. As a key member of our Transportation Network Configuration Quality team, you will be responsible for ensuring the highest standards in our network configuration.

Key Responsibilities:
  • Work alongside our Transportation teams, Product Managers, and SDEs to design, develop, and improve processes while improving the purchase experiences of Amazon users.
  • Mitigate issues impacting the network, providing short-term mitigations and working on long-term action plans for structurally addressing them.
  • Scope and document system improvements required for customer experience enhancement.
  • Interact with tech teams for driving and improving system and processes.
  • Interact with operations stakeholders improving their customer experience.
  • Document quality engineering processes, workflows, and best practices to ensure knowledge sharing and maintain a robust knowledge base.
  • Diagnose and resolve operational issues, perform detailed root cause analysis, respond to suggestions for enhancements.
  • Be part of the on-call rotation, providing support to the operations teams.
About the Role:

This position combines tactical and strategic responsibilities as stepping up to lead new programs. You will collaborate daily with stakeholders across multiple Organizations to resolve system and network issues with short and long-term solutions.

Working with your team and internal partners, you will invent and develop system and process improvements that deliver new business value, improve CX, and increase team productivity, speed, and quality.

Requirements:
  • Solid stakeholder management experience.
  • Demonstrated attention to detail.
  • Advanced SQL and Excel proficiency.
  • Analytical thinking in decision-making and prioritization.
  • Bachelor's degree in Business, Management, Engineering, Transportation, or another technical field with Supply Chain experience.
  • Logistic network knowledge.
  • Lean/six sigma experience.
  • Experience in continuous improvement process.
  • Proven experience in Quality Assurance will be a plus - ability to take the lead in designing, implementing, and delivering test solutions.
About Amazon:

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

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