Multilingual Customer Service Representative

hace 2 semanas

Madrid, Madrid, España The Cigna Group A tiempo completo
About the Role

We are seeking a highly skilled and multilingual customer service representative to join our team at The Cigna Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients from around the world.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and issues
  • Utilize strong communication and interpersonal skills to build strong relationships with clients
  • Work collaboratively with internal teams to ensure seamless customer experience
  • Stay up-to-date with product knowledge and industry trends to provide informed solutions
  • Contribute to the development and implementation of process improvements to enhance customer satisfaction
Requirements
  • Advanced or bilingual knowledge of English (C1/C2 level)
  • Advanced knowledge of one or more of the following languages: Italian, German, Dutch, or French (C1 level)
  • Familiarity with CRM systems and practices a plus
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible working arrangements to support work-life balance
Why Cigna?

We are a leading provider of group healthcare and wellbeing programs for employees of multinational organizations. Our mission is to empower our customers to achieve their best health and wellbeing. We value our employees and strive to create a positive and inclusive work environment that supports their growth and development.

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