Logistics Operations Manager
hace 4 semanas
About Us
MediaMarktSaturn Retail Group stands as the premier omnichannel retailer in Spain and Europe, specializing in consumer electronics and associated services. With a robust presence of over 1,000 stores across 13 countries and a workforce exceeding 52,000, we are dedicated to providing our customers with exceptional service.
In Spain, our operations include 110 retail locations, an online platform, a Logistics Center, and a Service HUB. Our headquarters are strategically located to support our mission of being the preferred choice for customers seeking reliable omnichannel retail solutions in a technology-driven landscape. We continuously adapt to evolving consumer trends, offering a diverse range of products and services, while ensuring a unique and personalized shopping experience. Our commitment extends to making a positive impact on society and the environment.
Role Overview
As a pivotal member of our logistics team, reporting to the Control Tower Manager, you will be responsible for overseeing and executing various functions related to Inbound and Distribution Logistics Management.
Key Responsibilities
Operational Setup - Develop and maintain a comprehensive blueprint of operational processes and ensure the team is adequately trained and prepared. Oversight and Execution - Manage Carrier and Transport operations, ensuring adherence to logistics service standards, including lead times, pickups, and deliveries. Conduct performance reporting, root-cause analysis, and drive continuous improvement initiatives. Cost Control - Monitor expenses and manage customer service exceptions, addressing incidents and safeguarding the value proposition in daily operations. Claims Management - Handle claims related to damages and losses, ensuring effective Account and Supplier Management, including KPI control and OTIF. Supplier Contributions - Prepare calculations for supplier contributions and adapt to evolving country-specific requirements.Qualifications
Minimum of 5 years of experience in Logistics, Transport, Supply Chain, or a related field. Proven experience in team leadership and international collaboration. Self-motivated with a strong sense of urgency and determination. A passion for continuous process improvement and analytical thinking. Strong analytical skills and an inquisitive mindset. Proficiency in English, both written and spoken; knowledge of German is a plus.Benefits
Engage with international teams and exciting projects. Employee discounts and fitness collaborations. Opportunities for training and professional development. A culture that promotes openness and teamwork. Flexible work arrangements. Access to a company cafeteria. Workday flexibility.-
Logistics Operations Manager
hace 4 semanas
El Prat de Llobregat, Barcelona, España MediaMarktSaturn Retail Group A tiempo completoAbout Us MediaMarktSaturn Retail Group stands as the foremost omnichannel retailer in Spain and Europe, specializing in consumer electronics and associated services. With a robust presence across 13 countries and a workforce exceeding 52,000, we are dedicated to providing exceptional shopping experiences. In Spain, our operations include 110 retail...
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El Prat de Llobregat, Barcelona, España MediaMarktSaturn Retail Group A tiempo completoAbout Us MediaMarktSaturn Retail Group stands as the foremost omnichannel enterprise in Spain and Europe, specializing in the distribution of consumer electronics and associated services. With a robust presence across 13 countries and a workforce exceeding 52,000 employees, we are committed to delivering exceptional value to our customers. In Spain,...
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