Project Manager
hace 1 semana
MioDottore is a leading healthcare technology company that empowers patients and doctors to improve the healthcare experience. With a strong focus on innovation and user feedback, we are committed to making a positive impact on people's lives.
Job DescriptionWe are seeking a highly skilled Senior Project Manager to join our team. As a Senior Project Manager, you will play a key role in overseeing and managing projects aimed at improving patient support and satisfaction. Your primary responsibilities will include:
- Project Leadership: Lead and manage cross-functional projects, ensuring they align with our strategic goals and are delivered on time and within budget.
- Data-Driven Decision Making: Utilize SQL and project management tools to analyze data, create reports, and provide actionable insights for continuous improvement.
- Content and Policy Management: Develop and implement policies, guidelines, and content that enhance the customer experience and reflect user feedback.
- Innovation and Problem Solving: Bring new ideas and solutions to the table, addressing challenges proactively and strategically.
- Automation and Machine Learning: Leverage automation and machine learning technologies to streamline processes and improve efficiency.
- User Feedback Loop: Propose user feedback loop to ensure customer needs and expectations are met.
- Collaboration and Communication: Work closely with internal teams, including product, marketing, and customer service, to share insights and drive initiatives.
- Operational Excellence: Oversee daily operations to ensure efficiency, compliance, and alignment with company policies and procedures.
- Project Planning and Execution: Develop comprehensive project plans specifying goals, timelines, resources, and budget requirements.
- Proven experience in project management or a related role, preferably in tech companies.
- Strong analytical skills with SQL knowledge.
- Proficiency in project management tools (e.g., JIRA, Trello).
- Knowledge of programming logic and ability to perform basic coding tasks.
- Understanding of AI basics and experience with automation and machine learning.
- Excellent communication, negotiation, and interpersonal skills.
- Experience with user feedback analysis and continuous improvement methodologies.
- Being flexible.
- Problem-solving skills.
- Fluency in English is mandatory; Spanish is a plus.
We offer a competitive remuneration and benefits system, including flexible working hours, remote work options, and a comprehensive health insurance plan. We also provide access to training and development opportunities to help you grow in your career.
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