Technical Support Specialist

hace 3 días

Barcelona, Barcelona, España Blu Selection A tiempo completo
Technical Front Office Specialist

Are you passionate about delivering exceptional customer experiences and resolving technical issues? Do you possess excellent communication and problem-solving skills? We're seeking a skilled Technical Front Office Specialist to join our team in Barcelona.

Key Responsibilities:
  • Provide top-notch technical support to customers, focusing on telecom services and resolving complex issues.
  • Maintain and update customer accounts to ensure seamless service delivery.
  • Ensure high-quality service and customer satisfaction through proactive and efficient issue resolution.
Requirements:
  • Native-level Dutch and excellent English language skills.
  • Strong interest in technical support and troubleshooting.
  • Excellent listening and communication skills, with the ability to work with diverse customer profiles.
  • Energetic, innovative, and proactive approach to work, with a focus on delivering results in a fast-paced environment.
  • Ability to handle sensitive data with confidentiality and discretion.
What We Offer:
  • Indefinido contract with full-time hours (09:00 - 17:30) and potential for weekend and evening shifts.
  • Comprehensive training program (3 months) to ensure a smooth onboarding process.
  • State-of-the-art equipment and technology to support your work.
  • Opportunities for growth and professional development within the company.
  • International work environment with a diverse team.
  • Support for obtaining necessary documents (NIE and SSN).
  • Free Spanish lessons to enhance your language skills.
  • Meal allowances and other benefits to support your well-being.

Join our team and be part of a dynamic and innovative company that values its employees and strives to deliver exceptional customer experiences.

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