Account Health Support Specialist with Italian Language Expertise
hace 1 día
At Amazon, we're committed to delivering exceptional customer experiences. As an Account Health Support Specialist with Italian language expertise, you'll play a critical role in ensuring our selling partners succeed on our platform.
Key Responsibilities:- Support Amazon's selling partners in resolving issues via phone and email
- Manage high volumes of inbound and outbound calls and emails, with a focus on delivering exceptional customer care
- Investigate and resolve account health-related issues, providing solutions that meet our customers' needs
- Exemplify Amazon's Leadership Principles, including Customer Obsession and a passion for delivering exceptional customer experiences
- Build sustainable relationships with customers, going the extra mile to ensure their success
- Italian language proficiency
- Strong investigation and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
- Excellent communication and interpersonal skills
- Commitment to delivering exceptional customer service
At Amazon, we're passionate about innovation and customer obsession. As an Account Health Support Specialist with Italian language expertise, you'll have the opportunity to work with a talented team, develop your skills, and make a real impact on our customers' experiences.
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