Program Manager, EU Central Operations

hace 2 días

Barcelona, Barcelona, España Mygwork A tiempo completo
Job Title: Program Manager, EU Central Operations

This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

About the Job

As a Program Manager, you will own multiple initiatives to drive standardization across EU, improving the overall last mile cost and Delivery Service Providers (DSP) Experience for Amazon Logistics (AMZL) EU.

Key Responsibilities
  • Responsible for EU DSP Payments programs to drive standardization and process compliance.
  • Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations.
  • Proactively identify and lead process improvement initiatives through quantitative analysis and data-driven decision making.
  • Ability to develop and share best practices across AMZL CO teams in other regions and Delivery Stations.
  • Ability to partner and influence multiple stakeholders, such as DSP teams, Operations, ACES and Finance.
About the Team

AMZL handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Requirements
  • A degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent.
  • Relevant experience as a Project/Program Manager.
  • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
  • Strong logical thinking, analytical skills and problem-solving skills.
Preferred Qualifications
  • Advanced or master's degree in business, operations or related fields.
  • Experience using SQL.
  • Project-management qualification such as PRINCE2, APM, PMI, or similar.
  • Understanding of continuous improvement methodologies such as Six Sigma or Lean.
  • Experience working in an operational environment or with technical teams.

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