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Product Researcher
hace 2 meses
About the Role
We are seeking a highly skilled Product Researcher to join our team at Semrush. As a Product Researcher, you will play a critical role in helping our product, design, and marketing teams build experiences that delight users and grow our business internationally.
Key Responsibilities
- Manage large research initiatives from beginning to end, identifying, planning, and executing qualitative and quantitative research methods to understand our users and their needs, identify product improvements, and discover new opportunities.
- Define, execute, analyze, and interpret the primary user experience and qualitative research globally, partnering with product, engineering, design, market research, analytics, and business leads throughout the research and design process.
- Employ a wide variety of qualitative and quantitative research methods remotely and in the field, advocating for user experience research and user-centered design throughout the company.
- Analyze and synthesize research findings into actionable insights and communicate these to key stakeholders, packaging insights into design tools and assets for the product owners and designers to leverage.
Requirements
- 4+ years of relevant work experience on similar products.
- Highly proficient in spoken and written English.
- Experience with a product/software company is a big advantage.
- Have a track record of discovering, synthesizing, and socializing actionable insights that have influenced real products.
- Expert in qualitative user experience research methods; familiarity with quantitative research methods (e.g., contextual inquiry, usability testing, interviews, surveys, data analysis, statistics).
- Experience working in the Agile software development process.
- Ability to develop and present research results with cross-functional teams for review and feedback.
- Experience with online remote research tools (e.g., Dovetail, UserZoom, UserTesting.com).
- Ability to clearly, concisely, and persuasively communicate research findings.
- End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting).
About the Team
We are a product research team with a research operations manager. There are six of us on the team. We work closely and synchronize regularly; sometimes we organize offline sessions. Usually, we are working on projects with independent Scrum teams.