Senior UX Researcher Position

hace 2 días

Madrid, Madrid, España Board Deutschland Gmbh A tiempo completo
Senior UX Researcher

At Board International, we empower enterprises to plan smarter, drive outcomes, and lead transformation through our single Intelligent Planning Platform. With a legacy of trust spanning 30 years and a commitment to enterprise planning agility, we have designed our product with the utmost care and dedication of our people.

About the Role

We are currently looking for a Senior UX Researcher to join our talented UX Design team and work closely with our Product Management and Engineering teams. This position is based in Madrid, where we apply a hybrid working model.

Key Responsibilities
  • Conduct User Research: Plan, design, and execute studies using interviews, surveys, usability testing, and analytics analysis to gather insights on user behaviours, needs, and pain points.
  • Define User Personas: Develop detailed personas based on research to effectively communicate user needs and goals to the development team and stakeholders.
  • Collaborate with Product Management: Partner with the Product Management team to identify research goals, define questions, and prioritise efforts based on the product roadmap and business objectives.
  • User Journey Mapping: Map user journeys and identify opportunities to enhance the user experience across different touchpoints, advocating for user-centered design throughout the development process.
  • Analyse and Present Findings: Extract key insights from research data and communicate findings to cross-functional teams through visually compelling reports, presentations, and interactive prototypes.
  • Competitive Analysis: Stay updated on industry trends and conduct competitive analysis to understand the landscape and identify opportunities for innovation.
  • Usability Testing: Plan and execute usability testing sessions to validate design concepts and gather feedback for iterative improvements. Collaborate with the design team to create prototypes and facilitate user testing.
  • Continuous Improvement: Contribute to improving UX research methodologies, processes, and tools within the organisation, staying up-to-date with the latest techniques and trends.
  • Colleague Success: Supports mid- and junior-level researchers and designers in delivery, as well as coaches and mentors in best practice. Drives and supports velocity.
Requirements

We are looking for a Senior UX Researcher with a strong background in Human-Computer Interaction, Psychology, Cognitive Science, or a related field.

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