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Customer Experience Manager
hace 2 meses
We are seeking a highly skilled Customer Manager to join our team at Otovo. As a key member of our European Operations Center, you will be responsible for managing customer relationships and ensuring customer satisfaction.
Key Responsibilities:- Develop and maintain positive relationships with customers
- Understand customer needs and provide them with solar energy solutions
- Manage customer accounts and maintain regular communication with clients
- Collaborate with operations and sales team to identify new business opportunities
- Provide support to customers throughout the PV installation process
- Address customer complaints and resolve issues on time
- Ensure customer satisfaction and promote customer loyalty
What We Offer: As a Customer Manager at Otovo, you will have the opportunity to work with a dynamic team and contribute to the growth of our company. You will also have access to ongoing training and development opportunities to help you succeed in your role.
Requirements: To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.
