Groups Coordinator

hace 2 días


Barcelona, Barcelona, España Accor Brazil A tiempo completo
Job Title: Groups, Billing and Rooming Coordinator

SLS Barcelona, a five-star urban resort, is seeking a Groups, Billing and Rooming Coordinator to join its pre-opening team. As a key member of the sales team, you will be responsible for managing group bookings, handling billing processes, and coordinating room assignments.

Key Responsibilities:
  • Coordinate group reservations and serve as the main point of contact for group organizers, ensuring all requirements and preferences are met or exceeded.
  • Manage room blocks and monitor group reservations to ensure accurate and timely updates.
  • Prepare and distribute rooming lists to relevant departments, ensuring all special requests are handled and details are accurate and up to date.
  • Prepare and process group billing, reviewing and verifying all charges.
  • Charge any incidentals the group incurs in-house.
  • Generate invoices and ensure timely distribution to clients, addressing any billing inquiries or discrepancies promptly.
  • Provide exceptional customer service, addressing any concerns or issues promptly.
  • Maintain organized records of group bookings, rooming lists, and billing information.
Requirements:
  • Degree in Hotel Management or related field.
  • +2 years of experience in hospitality/luxury Events or Sales department.
  • Ability to multitask, work in a fast-paced environment, and have a high-level attention to detail and organizational skills.
  • Excellent verbal and written communication skills. Fluent in Spanish and English.
About SLS Barcelona:

SLS Barcelona is a five-star urban resort located in the heart of Barcelona's waterfront district. The hotel features a rooftop dining and bars, three inviting swimming pools, and a spacious 800 square-meter ballroom with abundant natural light. As a member of the SLS team, you will have the opportunity to work in a dynamic and innovative environment that is committed to delivering exceptional hospitality experiences.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint-venture with Accor, formed in 2021.



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