UX Researcher

hace 2 semanas


Madrid, Madrid, España Lastminute Group A tiempo completo
About the Role

We are seeking a talented UX Researcher to join our Design team in Spain, Portugal, or Poland. As a UX Researcher, you will work closely with Product Managers and designers to conduct research and analyze data to uncover insights and opportunities to improve our product and services.

Key Responsibilities
  • Work in a diverse team of UX Researchers with a Lead UX Researcher to guide you.
  • Work closely with Product Managers and Product Designers to define the scope of your work and research opportunities from discovery to validation.
  • Conduct UX Research activities from qualitative to quantitative, such as in-depth interviews, usability testing, surveys, concept tests, and workshops.
  • Be co-responsible for sharing and maintaining our user research and insights repository.
  • Empower non-researchers to be involved in UX Research activities, with your guidance and support.
  • Build a strong relationship with other areas that deal with user data, such as data science and customer experience to leverage the knowledge we already have of our users and their behavior.
Requirements
  • You have been working as a UX Researcher (or similar role) for at least 3 years.
  • You are curious and passionate about investigating human behavior.
  • You thrive when talking to users – but know there is much more to it than just having a good conversation.
  • You are a good communicator and know how to present your research findings in an engaging way to different audiences.
  • You are capable of working independently and feel comfortable dealing with different stakeholders.
  • You have experience working within a product team, dealing with Product Designers and Product Managers.
  • You are comfortable working with multiple UX research methods, aiming at a mixed-methods approach. You know when to go for each method and when it is best to combine more than one.
About Us

Lastminute Group is a European Travel Tech leader in Dynamic Holiday Packages. We operate a portfolio of well-known brands such as Volagratis, Rumbo, Bravofly, Jetcost, and Hotelscan. Our mission is to lead the travel industry by leveraging technology to simplify, personalize, and enhance our customers' travel experience.

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here.

We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Lastminute Group is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange.


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