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Senior UX Researcher

hace 2 meses

Madrid, Madrid, España Dow Jones & Company, Inc. A tiempo completo
About the Role

We are seeking a highly skilled UX Researcher to join our team at Dow Jones & Company, Inc. as a key member of our Customer Insights team. The successful candidate will be responsible for conducting user research, analyzing data, and providing actionable insights to inform product development and improve user experiences.

Key Responsibilities
  • Conduct user research to understand business-to-business user needs and behaviors
  • Analyze data to identify trends and patterns, and provide recommendations for product improvement
  • Collaborate with cross-functional teams, including UX Architects, UX Designers, and Engineers, to develop user-centered solutions
  • Develop and maintain a knowledge repository of user insights and research findings
  • Communicate research findings and recommendations to stakeholders through reports, presentations, and other channels
  • Stay up-to-date with the latest UX research trends and techniques, and apply this knowledge to inform product development
Requirements
  • 1-3 years of experience in a similar role in a business-to-business space
  • Pursuing or have completed a Bachelor's degree or equivalent experience
  • Strong verbal and written communication skills
  • Basic understanding of rich interactive, consumer, or enterprise web applications
  • Experience conducting, analyzing, and communicating UX research
  • Experience with UserZoom or other user testing software, and industry standard digital product design tools (Figma, Adobe CC, Omnigraffle, and prototyping software such as InVision)
  • Strong proficiency with G-suite products and experience with professional collaboration tools such as Jira, Miro, Confluence, and Airtable
  • Understanding of latest Web and App user experience best practices
  • Understanding of user-centered design principles
  • Experience with, or a strong interest in, the media, news, information & data sector
  • Comfortable in a hybrid working environment and know how to influence from a distance