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Talent Acquisition Specialist
hace 2 meses
About Us
Transcom is a global customer experience specialist providing excellence in customer care, sales, technical support, and credit management services. We have 30,000 customer experience specialists, based in 85 centers across 27 countries, working in 33 languages and due to our recent success, we are expanding again.
A Day in Your Life
No two days are the same, however, on a typical day, you will aim to support in creating an outstanding candidate experience, secure demanding hiring needs, build our brand, and improve our tools and processes. You will:
- Support hiring teams to ensure that the best talent is hired, by taking care of the end-to-end recruitment processes; from job ad creation, selection of candidates, conducting interviews and assessments to offer and onboarding.
- Identify relevant supply channels, primarily for Customer Services Representative roles.
- Work hands-on in improving our various candidate touch points; through improving our recruitment tools and processes.
- Contribute in building and strengthening our employer brand through internal and external channels, for attracting Transcom's most valuable assets – our people.
- Ensure that the multiple recruitment needs are fulfilled within the SLAs and deadlines.
- Develop and maintain relations with stakeholders across functions and geographies.
Belonging and Working Together
As a Talent Acquisition Specialist, you will be part of a diverse support community and report to the talent acquisition team leader in Spain. We prioritize fun and balance, trust and transparency, and you will be provided many opportunities to grow and develop with us. We value empowerment and self-leadership; meaning you will have full ownership and responsibility of your Talent Acquisition tasks in Spain.
The Perfect Candidate
The perfect candidate will:
- Love working with people and listening to candidates talk about their life, work, and dreams – while you analyze how they fit into our open positions and work environment.
- Have a minimum of 1 year experience in end-to-end recruitment.
- Identify and engage talent, to provide a unique and positive candidate experience.
- Be aware that people are more than just their resumes and think out of the box on how to attract the best talent for our open positions.
- Provide support and challenge hiring decisions, to secure diversity in our recruitment.
- Adapt to requirements in various locations and collaborate with other teams to provide a smooth recruitment process.
- Be passionate about building and promoting the employer brand, through internal and external channels.
- Know the power of first impressions; taking care of newcomers will lead to more engaged, and better performing employees.
