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Customs Clearance Specialist

hace 3 meses


Valencia, Valencia, España Maersk A tiempo completo

Company Overview:

Maersk is at the forefront of revolutionizing container logistics on a global scale, redefining the logistics sector by becoming the premier integrated service provider across various domains including ocean shipping, air freight, land transport, lead logistics, and contract logistics.

We foster an inspiring work environment that champions innovation, embraces diversity, and empowers our employees to reach their full potential – for our clients, our organization, and each other.

Role Overview:

We are in search of a highly proficient and seasoned Customs Broker Agent to join our dedicated team. The successful applicant will play a crucial role in facilitating customs import operations, ensuring efficient operational support, and delivering outstanding customer service. The ideal candidate will possess a robust background in international trade and logistics, complemented by a degree in a relevant field and a minimum of three years of experience in customs operations.

Key Responsibilities:

  • Deliver exceptional customer service and support to clients, ensuring their requirements are addressed promptly and effectively.
  • Propose solutions to challenges and resolve issues that are essential for enhancing performance and profitability for both our organization and the client on a daily basis.
  • Continuously monitor all customs clearance and compliance procedures to guarantee seamless and efficient operations.
  • Engage in client visits to promote Customs services when necessary.
  • Communicate and collaborate with relevant stakeholders, including Customs Authorities, Maersk offices, and the client’s organization, to foster strong relationships and ensure mutual benefit.

Candidate Profile:

  • Degree in International Trade or a related discipline (preferred).
  • Proficiency in Microsoft applications.
  • A minimum of three years of experience as a Customs agent, with a solid understanding of import processes across various modes (ocean, air, truck, etc.) and customs locations.
  • Comprehensive knowledge of customs regulations, forwarding, and shipping practices.
  • Excellent communication skills, capable of maintaining high-level interactions with key stakeholders and internal team members.
  • Collaborative mindset with the ability to manage multiple tasks effectively.
  • Strong process-oriented approach to work, with meticulous attention to detail.
  • Resilient team player who is goal-focused and demonstrates a high level of commitment, capable of working with minimal supervision.
  • Exceptional written and verbal communication skills in English (B2 or higher is mandatory).

Ideal Candidate:

We seek a proactive, dynamic, and well-organized individual who is dedicated to providing exceptional customer service and support. The ideal candidate should have a strong foundation in customs clearance and compliance, along with a deep understanding of international trade and logistics. The ability to thrive in a fast-paced environment and cultivate strong relationships with stakeholders is essential.

Maersk is committed to fostering a diverse and inclusive workplace, welcoming different perspectives and styles of thinking. We are an equal opportunity employer and encourage applicants from all backgrounds.