Director of Food and Beverage Operations

hace 2 días


Barcelona, Barcelona, España W Hotels A tiempo completo
Job Title: Director of Food and Beverage Operations

At W Hotels, we are seeking a highly skilled and experienced Director of Food and Beverage Operations to lead our food and beverage team. As a strategic business leader, you will be responsible for developing and executing the division's strategy, ensuring implementation of brand service standards and initiatives, and driving revenue growth.

Key Responsibilities:
  • Develop and maintain food and beverage goals, setting expectations and holding the leadership team accountable for demonstrating desired service behaviors.
  • Review financial reports and statements to determine how Food and Beverage is performing against budget, making recommendations for CAPEX funding and developing strategies to improve financial performance.
  • Establish challenging, realistic, and obtainable goals to guide operation and performance, striving to improve service performance.
  • Develop and manage Food and Beverage budget, monitoring actual and projected sales to ensure revenue goals are met or exceeded.
  • Lead the Food and Beverage team, utilizing interpersonal and communication skills to lead, influence, and encourage others, achieving and exceeding goals including performance, budget, and team goals.
  • Ensure exceptional customer service, providing services that exceed customer satisfaction and retention, improving service by assisting individuals to understand guest needs.
Requirements:
  • Education to university level.
  • Relevant experience in a similar position managing multiple outlets.
  • Fluent in Spanish and English.

We are an equal opportunity employer and believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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