Digital Experience Coordinator

hace 2 semanas


Madrid, Madrid, España Radisson Hotel Group A tiempo completo

**Job Summary**

The Digital Experience Coordinator will join the Digital Experience team at Radisson Hotel Group to support Customer Relationship Optimization (CRO) activities. The ideal candidate will be responsible for analyzing customer journeys with data insights and tools to track users, suggesting ideas for new business opportunities and A/B testing, and assisting with the creation of web and app content for target markets.

**Key Responsibilities:**

  • Design and implement A/B tests to optimize user experience
  • Create personalized content for target markets in web and app via the Content Management System (CMS)
  • Analyze web and app data to identify business opportunities and trends
  • Analyze user sessions to understand online behavior and preferences
  • Develop reports in Excel and PowerPoint to visualize data and insights
  • Communicate data insights to stakeholders and teams
  • Analyze market trends, contextual information, and forecast demand to create targeted campaigns

**Requirements:**

  • Sharp analytical and problem-solving skills
  • Excellent Excel, Word, and PowerPoint skills
  • Fluency in English, both verbal and written
  • Organized, proactive, and strong team player
  • Ability to prioritize and work under tight deadlines
  • Trustworthy, high level of passion, and integrity

**About Radisson Hotel Group:**

Radisson Hotel Group is a dynamic hotel company operating in over 80 countries with strong brands such as Radisson and Park Inn. We are committed to delivering exceptional guest experiences and driving business growth through innovative digital solutions.



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