Real-Time Operations Analyst — Barcelona

A leading recruitment agency in Barcelona is looking for a Real-Time Analyst. This role involves optimizing call center operations, monitoring performance metrics, and making real-time scheduling adjustments. The ideal candidate has at least 2 years of experience in a call center, strong English communication skills, and proficiency in Google Suite and MS...

Real-Time Analyst Location: Barcelona, Spain Employment Type: Full-time Remuneration: Base salaryDuties and Responsibilities Monitor & Analyze: Oversee real-time call center operations to ensure optimal staffing levels and that service level targets are consistently met. Real-Time Adjustments: Make immediate scheduling changes based on fluctuating call...

Real-Time Analyst Location: Barcelona, SpainEmployment Type: Full-timeRemuneration: Base salary Duties and Responsibilities Monitor & Analyze: Oversee real-time call center operations to ensure optimal staffing levels and that service level targets are consistently met. Real-Time Adjustments: Make immediate scheduling changes based on fluctuating call...

About the job Job Opportunity: Real-Time Analyst - Join Our Team in Barcelona! Are you passionate about optimizing call center operations in a dynamic and fast-paced environment? We're looking for a Real-Time Analyst to join our growing team in Barcelona! Key Responsibilities: Monitor and analyze real-time call center operations to ensure optimal staffing...

Role: WFM Senior Real Time Analyst Location: Barcelona, Spain or Essen, Germany Employment type: Contract **DUTIES AND RESPONSIBILITIES**: - Monitor intraday metrics (volumes, productivity, KPIs) to ensure staffing levels align with service level agreements. - Adjust schedules and call/skill routing based on real-time performance and volumes. - Provide...

About the job Job Opportunity: Real-Time Analyst - Join Our Team in Barcelona!¡Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV.Are you passionate about optimizing call center operations in a dynamic and fast-paced environment? We're looking for aReal-Time Analystto...

Are you passionate about optimizing call center operations in a dynamic and fast-paced environment? We're looking for a Real-Time Analyst to join our growing team in Barcelona! Key Responsibilities: Monitor and analyze real-time call center operations to ensure optimal staffing levels and service targets are met.Adjust schedules in real-time based on call...

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled professional to join as Real Time Analyst. **Your main responsibilities will be**: - Ensuring the fulfillment/adhesion of the committed plan. - Monitoring the planned on-line operations, ensuring the...

About the job Job Opportunity: Real-Time Analyst - Join Our Team in Barcelona! Are you passionate about optimizing call center operations in a dynamic and fast-paced environment? Track and report on vital performance metrics, including service levels, occupancy, and adherence. Communicate effectively with team leaders and managers regarding performance...

About the job Job Opportunity: Real-Time Analyst - Join Our Team in Barcelona! Are you passionate about optimizing call center operations in a dynamic and fast-paced environment? Track and report on vital performance metrics, including service levels, occupancy, and adherence. Communicate effectively with team leaders and managers regarding performance...