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Location: Alcobendas, Madrid, SpainDé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud.About SuanNutra GroupSuanNutra Group is a global nutraceutical ingredients company specializing in both branded botanical ingredients and functional ingredient solutions. With operations in Europe, Asia and the United States, we develop, manufacture and commercialize science-backed, high-quality ingredients for the dietary supplement and food industries.Our portfolio combines clinically supported branded ingredients with customized functional solutions, and our culture is built on innovation, quality, sustainability and international collaboration.Your missionAs an IT Support Technician, you will play a key role in ensuring business continuity by providing first and second level technical support to internal users and supporting the proper operation, security and maintenance of end-user devices, corporate networks and basic infrastructure services.This position reports to the IT Business Partner and involves close collaboration with internal teams and external IT providers.Key responsibilitiesProvide L1/L2 technical support to internal users (hardware, software, connectivity, access).Configure, deploy and maintain end-user devices (laptops, desktops, printers and peripherals).Support and administer Microsoft 365 services (Exchange, Teams, OneDrive).Manage user lifecycle and access through Microsoft Entra ID / Azure AD.Administer devices, policies and compliance via Microsoft Endpoint Manager / Intune.Support corporate network infrastructure (Wi-Fi, VPNs, switches and firewalls), preferably Fortinet.Assist in cybersecurity operations and tools (DLP, Proofpoint, Cloudflare).Ensure proper IT onboarding and offboarding processes.Manage IT assets, backups and technical documentation.Coordinate incidents, escalations and maintenance with external IT providers.What we’re looking forUniversity degree or Higher Professional Training (FP Superior) in IT, Systems Administration, Networks or similar.Minimum 4 years of experience in IT support, microinformatics or infrastructure support roles.Solid experience with Microsoft 365 and Azure AD / Entra ID environments.Good understanding of endpoint management, networking and security fundamentals.Strong service orientation, problem-solving skills and ability to manage multiple priorities.Clear communication skills, especially when supporting non-technical users.Proactive, structured and detail-oriented approach.LanguagesSpanish: Native or fluentEnglish: B2 level required (international environment; part of the interview process will be conducted in English)Why join SuanNutra?International and fast-growing group in the nutraceutical sector.Exposure to modern cloud, endpoint and cybersecurity technologies.Collaborative environment with real impact on business operations.Professional growth opportunities within a global organization. xsgfvud Interested? Apply via LinkedIn or send us your CV.
